SessionHybrid
Wednesday · 11:40–12:30 · Room A · Public-private adoptionCitizen adoption and public-sector change management: what works
Stijn Verhagen
France Identité · SPRIND · Dresden · Gemeente Nijmegen
AdoptionCustomer journey
← Day 2 · How programme
DemoIn personMunicipalities
Demostad.eu: showcase launch
Thursday 8 October · 10:30–11:00 · Room B · Everyday use, adoption & inclusion
Organisations
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Thursday · 12:30–13:00 · Room A · Local government servicesResidents in command of their own data: Kluis Rotterdam and Cluis Nijmegen
Otto Lagemaat, Stefan van Ingen, Bart, JP
Doccle · Gemeente Rotterdam · Cluis
Customer journeyAdoption
Session
Thursday · 14:00–14:30 · Room A · Local government servicesThe future of the service counter
Mike Alders, Joris Lange, Wendy van den Eeckhout
Gemeente Amsterdam · Signicat · Gemeente Nijmegen
Customer journey